Project Description

how it all works…

BOOKINGS

You can book for free from anywhere in the world 24/7.  We do not require a deposit for bookings of  8 people or less.  You can pay when you book online or when you arrive.  We take cash, debit and all major credit cards.

All our online booking channels are fully integrated with no risk of disappointing double bookings.  There is no minimum stay at the hostel and bookings are taken on a first come first served basis.

For group bookings, more than 8 people, we require a 30% deposit.  You need to contact the hostel directly to book.  Check out our group booking information.  The balance of the booking is payable 4 weeks before your arrival date.

We reserve the right to refuse bookings at any time.

We do not accept Stag/Hen party bookings.

CANCELLATIONS

We have a free (up to) one day cancellation policy for bookings, 8 people or less. If you cancel at least 24 hrs before your booking you will receive a full refund/will not be charged.  Failure to cancel at least 24 hrs before your booking will result in a cancellation charge equal to the first night of your stay.

If you fail to arrive and no cancellation has been made, you will be charged for the first night, your booking will be cancelled and your beds returned to our booking system.

Groups of 8 or more people can cancel free of charge up to 4 weeks before the date of arrival.  For cancellation up to 1 week before arrival you will forfeit your 30% booking deposit.  Cancellations less than 1 week before arrival or no-shows, forfeit the full balance of the booking.

DAMAGE

The cost of damage caused by any person in a booking is the liability of the lead guest of that booking. In addition to the cost of repairs we may charge for any loss of business while repairs are being done to the property at a rate of £300-£500 per day.

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